Remote across the UK

Clear, modern support for accounts, websites, email and day-to-day digital operations.

AFICIONADO LTD handles practical technical work for private clients, teams and businesses that need reliable remote help with access, setup, admin, troubleshooting and routine digital maintenance. On-site attendance can be arranged separately where a visit is genuinely required.

Security-minded workflow Fast triage for routine issues UK-wide enquiries
Remote service desk
Email and domain setup

Mailbox routing, DNS-linked email and account checks.

Access fixes

Login recovery, MFA and permissions.

Remote-first support scope

Triage, admin, website tasks and routine technical upkeep.

Remote-first delivery Most work is handled without a site visit.
Business activity 62090 - Other information technology service activities
Who it suits Private clients, small teams and growing businesses.
Attendance policy On-site visits by arrangement with separate travel charge.
Services

Support built around routine problems people actually have.

The service scope focuses on access, email, websites, digital admin and technical issues that slow work down or leave people stuck in the middle of something ordinary but important.

Remote support

Troubleshooting and setup

General support for software issues, account problems, sync errors, configuration mistakes, slow workflows and day-to-day technical friction.

  • remote diagnostics
  • setup checks
  • routine technical fixes
Mail and DNS

Email and domain support

Mailbox setup, forwarding, aliases, domain-linked email configuration, account tidy-up and routine checks for business or private use.

  • forwarding and routing
  • domain-related mail setup
  • account and login review
Website admin

Website and hosting assistance

Domain connections, content updates, form issues, routine administration, SSL-related basics and small technical checks around hosted websites.

  • form behaviour
  • content and config updates
  • hosting-side checks
Digital operations

Cloud tools and permissions

Shared folders, access structure, calendars, collaboration tools, onboarding admin, account housekeeping and practical organisation support.

  • folders and shared access
  • permissions and tidy-up
  • day-to-day admin
Security basics

Account access and security hygiene

Password resets, MFA setup, role review, suspicious login follow-up and sensible security steps for everyday business and home use.

  • access recovery
  • MFA and permissions
  • basic account hardening
By arrangement

On-site attendance where necessary

If a task cannot sensibly be handled remotely, on-site attendance may be quoted separately. Travel and attendance charges are agreed before booking.

  • appointment-based visits
  • travel charged separately
  • subject to location and scope
How it works

A simple intake process without unnecessary theatre.

Most requests begin with a short explanation of the issue and a preferred contact method. From there, the work is reviewed, scoped and either handled remotely or quoted for further assistance.

01

Initial enquiry

Send the issue, relevant context and whether the request is for private or business use.

02

Scope review

The request is checked to see whether it fits routine remote support or needs a separate project quote.

03

Remote handling or quotation

Work either starts through the normal remote route or moves to a structured quote with the right next steps.

04

Follow-up and closeout

Any further checks, revisions or attendance arrangements are discussed once the actual issue is clear.

Typical support flow
Request received
Scope reviewed
Remote action / quote
Short messages work best

Issue, timeframe, account or website involved, and what changed recently.

Practical, not overpackaged

Quotes are prepared according to the real scope rather than forced into fixed bundles.

Typical requests

Common issues that usually lead people to get in touch.

Locked out of an account

Login problems, recovery questions, mailbox access, MFA setup or account permissions that no longer behave as expected.

Email is not routing properly

Messages are not arriving, forwarding is wrong, replies are delayed, or a domain-linked mailbox needs checking.

Website admin task needs attention

Form issues, domain connections, small content changes, simple technical updates or hosted website checks.

Cloud structure is messy

Shared folders, access roles, account handover, internal tidy-up or routine admin that has been left too long.

Business admin has become fragmented

Tools, logins, mailboxes and small technical responsibilities need to be brought back into a workable structure.

Pricing

Quote-led service structure.

Fixed public rates are not shown for every type of work because the real scope can vary too much from one request to another. The usual starting points below help frame the enquiry.

Most requested

Remote support request

Request a quote

Suitable for account issues, technical troubleshooting, website admin tasks, email checks and routine support work that fits the normal remote model.

  • scoped after review
  • remote-first delivery
  • private and business enquiries

Technical admin block

Request a quote

For structured clean-up, account handover, access tidy-up, mail routing changes or grouped admin tasks that require a defined block of time.

  • suited to bundled tasks
  • clearer scope and handover
  • business admin support

Project or change request

Request a quote

For larger technical change requests, website support work, staged updates, restructuring or work that needs separate review before scheduling.

  • reviewed individually
  • scope-based quotation
  • timing agreed separately
On-site attendance and travel

Where a site visit is agreed, travel and attendance are charged separately from the service itself. A starting travel charge from £35 applies for arranged attendance, with higher rates quoted where distance, timing or access conditions require it.

FAQ

Questions that usually come up first.

Remote support is the standard service model. On-site attendance can be discussed where it is genuinely necessary and is quoted separately.

Yes. AFICIONADO LTD accepts enquiries from private clients, small businesses and general UK-based clients where the request fits the service scope.

No. Many jobs vary too much in scope to make a fixed public rate useful. Quotes are prepared according to the actual work involved.

The issue itself, anything that changed recently, the platform or website involved, whether the request is personal or business-related, and whether you need remote-only handling or want to discuss attendance on site.

Travel and attendance are charged in addition to the service itself. The amount depends on the location, access needs and timing window and is confirmed before the booking is finalised.
Contact

Send an enquiry and prepare your email in one step.

The form below builds a mail message and opens your default email app with the details already filled in. For quick contact, you can also use the direct actions on the left.

Email sayme@af-icionado.co.uk

Best for routine support requests, quotes and written scope review.

Mailto
Phone +44 20 4518 2746

Useful for call-back requests and appointment coordination where required.

Call
So we know how to address you.
We reply by email first for remote triage.
Useful for appointment coordination.
Helps route the request more quickly.
Short and practical is fine.
Only if a call or visit might be needed.
No exact address is required at this stage.
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